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Overview

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to…

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Recent Reviews

Great for one on one

6 out of 10
October 18, 2023
Incentivized
It has allowed us to connect with our team members around the world in one on one scenarios. It is helpful to be able to see them face to …
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Call on a budget!

8 out of 10
November 09, 2021
Incentivized
We use Skype, to conduct and monitor all our Sales calls and reach out programs, It is used primarily by our sales, product/Ops, and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • High quality audio (131)
    7.9
    79%
  • High quality video (129)
    7.8
    78%
  • Desktop sharing (114)
    7.3
    73%
  • Low bandwidth requirements (126)
    6.4
    64%

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is GoTo Connect?

GoToConnect, from GoTo, is a cloud-based business phone system with built-in web-based video conferencing solutions. It includes features such as call analytics, call recording, softphone, fax to email, voicemail to email, and desktop integration.

What is PanTerra Networks?

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content…

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Product Demos

Skype Video Call Demo Video (No Audio)

YouTube

One Chat - All in one Messenger for WhatsApp, Fb, Skype & more

YouTube

Designing a Drawer / Sliding panel in Winform App C# (Skype Demo)

YouTube

Skype on Symbian Video Demo

YouTube

Demo of Skype for the iPhone

YouTube

Sony Xperia M Skype Video Call Demo - Front Camera Quality - PhoneRadar

YouTube
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.4
Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

6.8
Avg 7.9

Online Meetings / Events

Features related to hosting and attending meetings and events online.

6.7
Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.7
Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.3
Avg 8.3
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Product Details

What is Skype?

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes instant messaging, audio and video Skype-to-Skype calls, the ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people. During video sessions, users also have the option to share their screen with other participants. Other distinctive features include background blurring, voice and text translation, location share, conversation search, and integration with Microsoft's Digital Assistant, Cortana.

This version of Skype works on phones, desktop, tablet, browsers, Alexa, and Xbox. Users can call landlines and mobile phones from around the world by paying for Skype Credit or signing up for Skype subscriptions, a monthly contract for users who only need service to specific regions. Users can also pay to have a local phone number through Skype Numbers, so that they can answer phone calls from their desktops, tablets, or smartphones. They can also send SMS text messages and share their location using the Skype mobile app.


Skype Video

What is Skype?

Skype Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.

Reviewers rate Live chat highest, with a score of 8.4.

The most common users of Skype are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2595)

Attribute Ratings

Reviews

(1-25 of 67)
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Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use Skype in our organisation in a small scale meeting setting. We have a number of boarding students who use Skype for contact with family and support networks. We also use it when connecting with certain international schools to share ideas and collaborate as a class. Using Skype allows us to connect easily with others that have Skype accounts.
  • User verification
  • Easy to use
  • It’s a known brand
  • Video quality
  • Integrations with other apps
  • Audio quality
In the current setting, Skype will suit people who have always used it. It is a good solution and they will know it well. This will cover your personal chats and conversations but business applications like group video chats an collaborations.
scenarios where it is less appropriate is if people you’re inviting to a meeting don’t have an account or where you want good quality audio and video.
Adil Khan Robin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Skype, an effective tool for communicating internationally. It's the best software for calls, meetings, and instant messages due to its multiple communication methods. Microsoft supports Skype with simple integrations into OneDrive, making sending and receiving even very large files easy. Installing the Zoom plugin for Skype lets us import Zoom contacts and invite them to Skype meetings. Skype allows us to collaborate, communicate, and create. Screen-sharing, file-sharing, and image-sharing are all possible. Skype shows screenshots without downloading them, making it ideal for sharing. One of the most inspiring resources is the built-in whiteboard, which can be used to make designs and illustrate discussions. It allows the host to record meetings anytime, which are immediately shared with participants. Skype uses industry-leading technology with full privacy and security.
  • It's the best call, meeting, and IM software.
  • An attractive and straightforward UI is a major selling point.
  • IMs and calls are free, and paid features are affordable.
  • It's great for group meetings because it allows video and audio calls.
  • Free users may find ads intrusive.
  • Some callers and texters have dropped.
  • Slow internet connections can degrade call quality.
Skype is convenient and trustworthy. That was one of the first video conferencing apps to call landlines and mobiles. It's simple, reliable, fast, and compatible with calendars. Skype's group meeting feature makes it great for business. It enables global interaction by facilitating free worldwide phone calls between Skype users. Skype eliminates the need for meeting attendees to travel to a boardroom or office. Instead, users can hold meetings at home and make faster decisions. Skype is great, but they should increase the member limit. If a business wants to host a town hall with more than 100 people, using Skype can be a disadvantage.
Score 10 out of 10
Vetted Review
Verified User
We use Skype in our organization to get connected at every time and at any place through this software as it helps us a lot in communicating and passing information from one person to another in no time. It is very less time-consuming and easy to use. Through the software, we do calling, chat and share files and images, videos, etc., on a single tip.
  • Through Skype we can communicate very easily globally
  • We can do Chat, Call, Video Call, Screensharing, Media & File sharing at a one tip
  • We can create different groups and can add a large number of people to the same group, which helps in spreading any news to masses
  • Skype need to add different templates which looks more attractive.
As I have experienced Skype and found that it helps us a lot in my professional and personal life. Through Skype, I can communicate with my colleague, clients, family, and friends from anywhere in the world. I can do Audio calls, video calls, screen sharing, and chatting with anyone. It is very remote-friendly software and acquires very less space in your mobile or system. It is user-friendly. I use it to share all the official documents and other files with another person through Skype, and it works very nicely and efficiently while transferring the data.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
In these times where online communication is vital and every IT organization is in dire need of a meeting tool that covers all professional aspects as well as requirements for bringing people close and making communication easy. Skype has become a part and parcel of day to day professional life of users
  • Online meetings
  • file sharing
  • Group conferencing
  • May be license cost for professional use could be lowered to compete with other competitors.
  • Bandwidth requirements are high and could be reduced
In projects where one has to stay in constant touch with industry professionals on the principal side or client-side internationally, skype is a communication tool that we can rely upon. Meeting requirements are done easily and people all around the globe are in touch constantly and connected through chats, video calls , calling always
Jason Hartigan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Skype to communicate externally with other peer organizations. Notably we have also used Skype to communicate with job applicants in other countries. As a large organization I am sure that other offices are using Skype on campus. Skype fills a void for a reliable face to face communication platform that makes it feel like you are having a casual conversation with others without the need to be present. In a previous role I used Skype's chat or instant messaging features but no longer use that functionality. It worked well when I used it but it is my understanding they have beefed up this functionality.
  • It does video calling very well.
  • You can share files easily over the platform.
  • The chat / instant messaging feature was robust.
  • It's very accessible. Users on many platforms can use it.
  • It is reliable. I have not had issues with uptime or charshing.
  • I think that often people are confused on what usage or functions will cost them money to use.
  • Everyone is concerned about security and safety these days. I don't conduct secret business over Skype but I've heard there may be some concerns about this issue if you are thinking of using it for sensitive information.
  • Chat history gets deleted after a certain point so if keeping years long records is something that you are looking to do consider saving chunks off from time to time.
If you want to be able to communicate quickly and easily for personal or professional reasons Skype is a great solution. It offers the ability to feel like you are in the same place. It also allows you to communicate quickly and concisely if you don't want to bother with a full video and audio setup. I don't think it is well suited for chatting with multiple people at once. The maximum number of people you can get together is 10. We found it much easier to go with Google Hangouts for smaller group calls because it was free and GoToMeeting for larger groups. GoToMeeting also had a fee but was well suited for such environments.
Chetan Chandrapal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is a primary and needful app for me and our organization. Skype is very good for personal or small group chatting and meeting. It is well distributed and well accepted. Skype is probably the easiest of this type of app to install and get working. We use Skype both for internal communication between employees and for communication with our clients. Currently, Skype works perfectly on any device such as PC, tablets, and smartphones.
  • Notification system of Skype is awesome.
  • You can set your group video call to Dynamic View.
  • During a call, you can send files, share contacts, add callers, and share your screen.
  • Skype need to improvement in Performance
  • The mobile version does not update conversations immediately So need to work on it.
  • The file size limit on shared files is less.
Well Suited: I can use it for basic communication, audio calls, and video calls. The interface and seamless features are really good which makes a great overall experience. Skype allows for flexibility in being able to do both conversing and video/audio calling in one platform. Less appropriate: They are so many cheaper options available in the market which offers almost the same services. So, basically costing could have been better.
Nilufa Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
A pioneer in video communication software, Skype is a service like no other. It’s a pioneering app that’s made communication accessible to millions of people across the globe. Using it for collaboration with coworkers and family members, meetings, and even hosting webinars is a fantastic idea! Keeping in contact with clients and coworkers throughout the pandemic was easy using Skype. Employees and customers alike took advantage of it. Today, Skype is available on a wide range of devices, such as tablets, smartphones, and desktop PCs. Even though we can share the screen, it may exchange extensive files of up to several GB through Skype conversation.
  • Using our mobile phones, tablets, and desktop PCs to communicate with others is doable, as long as we remember to keep track of our conversations on all of them.
  • Excellent video conference software with a solid backbone and an intuitive user interface. When discussing in-depth problems with customers, this is very beneficial.
  • Slack-like chat that is constantly being updated by Microsoft makes it simple for businesses to stay on top of communication with others.
  • A sign-in procedure that is more secure, and network delays during video calls degrade the user experience, as well as an even more streamlined user interface, are all goals.
  • Updated feature sets are required to remain competitive. While operating, it may crash, thus this has to be addressed.
  • Skype has a premium calling option and the call prices should go down as a result of the improved integration.
With Skype, it’s a dream come true, particularly if we’re chatting fast or calling abroad. This isn’t the greatest option for sizeable groups with a lot of users. Even if the participants are in separate countries, it may take the place of regular telephone communication. It’s ideal for making international calls. That Skype has no security problems is one thing I enjoy most about it. Other applications have security problems that we read about all the time, yet Skype doesn't have any!
Filip Witkowski | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
My current company is very small, only a few employees. It's a startup, where everyone works from a different locations. Skype is used for quick calls and conference calls between employees.
  • Quick video chat to work on a product
  • Screenshare option.
  • Available on range of devices and platforms
  • Less people using Skype, make something to attract more people
  • Some UI improvements, some of the new chat/video chat apps look better
Still it's video quality, especially on weak connection is better than most of the new apps.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used by our organization mostly by myself to have meetings with employees and certifiers of our product that currently cannot come visit our facility due to the coronavirus pandemic. It addresses the problems that the virus has caused with social distancing by allowing us to stay in contact with our employees and the like.
  • User-Friendly Interface
  • Easy to find contacts
  • Call Quality for us is always crisp and clear!
  • The Search function seems to find people that we have no idea who they are
  • Even with notifications turned off, notifications still find a way through for no apparent reason
  • Too many spam emails from bots and random accounts
We find Skype to be well suited in the ease of function. Finding people we need to have meetings with, setting up voice or video chat, and adjusting any settings, such as volume, is very simple and fast. We find Skype to be less appropriate when a voice chat could easily be done just on a regular phone call.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Skype is used across our whole organization as the main tactical communication tool for coordination of maintenance windows and to quickly discuss working questions with various teams. There are plenty of "permanent" chat groups as well as a bunch of "temporary" ones that change their names depending on the situation. It certainly lacks integration with corporate mail system but allows for better cross-platform flexibility comparing to some free alternatives we tried.
  • Skype saves money particularly well since it's free
  • Skype allows one-to-one interaction as well as easily maintainable group discussions
  • Skype has screen sharing capabilities which become much better recently
  • Reliability - Skype sometimes is not very reliable in delivering messages right away
  • Notification management - the "smart" notification feature is not easy to find and properly configure
  • Integration - there is no integration with corporate email system
  • Security - there is no easy control of chat group members in case of resource rotation
Skype is very well suited for handling discussions of matters not involving private/sensitive information. It is definitely just fine for any personal conversations and group chats. I could not recommend it for anything involving PII or any other sensitive data since chat membership control is very unreliable once the chat grows large.
Daniel Epstein | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype is used in two main ways with my production company. First of all, it's a useful way to video chat for people who don't own Apple products (otherwise we would use Facetime) and who don't want to bother with meeting links (otherwise we would use Zoom). The second use is that we record podcasts and Skype not only allows us to all dial-in together but serves as a recorder that later we can extract the file to post for our audience.
  • Allowing you to call someone across several devices, including phones, tablets, and desktop computers
  • Allows you to record your sessions to be used for record keeping or Podcast creation
  • Allows you to have multiple people dial in to the same call easily and smoothly
  • Skype's overall UI is a little confusing, especially the phone app
  • It's unclear how to steer a Skype call, which is to say if I call someone and they have Skype on multiple devices, do they all ring or just the one related to the method I used to call (phone #, email, etc.)
  • Skype tries to be not just a communication device but also somewhat a social media platform, which it doesn't need to be.
Facetime is only useful if everyone has Apple products. For those of us with Android phones, Skype is the obvious option for video chat, easy VOIP phone calls, and recording software. Zoom was used during the pandemic of 2020 but the problem with that is that if you have a reoccurring meeting but lose the Zoom link, you have to ask for it again. With Skype, you can simply go to your recent calls and repeat the call again.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Skype is currently being used by my organization as our collaboration and instant messaging tool. We also leverage it for one-off phone calls with one another. It has addressed a big need for collaboration throughout the period of Covid-19, but we have not leveraged the tool for its full potential and am actually moving away from it to be replaced by a Cisco product. I can appreciate how well integrated the tool is, which enables me to reach anyone across my organization of thousands of people. It's also integrated with Outlook so reflects a real-time status (e.g. if I'm in a meeting or on a call).
  • Integration with Outlook for status (OOF, in a meeting etc)
  • Clear call quality when making phone calls
  • Instant messaging features
  • Sometimes does not work well in a large organization, I get locked out, and no easy way to get back in.
  • Contacts organization feels a little unorganized
  • Sometimes hard to find chat history, when you open chat history it has everything - no ability to search
I think there are better platforms out there that surpass Skype's capabilities. It's a long-standing tool that has been around forever but it lags in some of the features and clean user experience. I would recommend Skype for a large international organization, particularly with the ability to make calls from phones etc, but again there are other platforms (e.g. Zoom) that also offer this and more. Skype feels a little behind many other platforms.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Skype to keep in touch with key team members. We all use it for screen sharing and quick updates because everybody is familiar with it and knows what to expect. We can check in rapidly and call each other on demand because we all have it installed.
  • Skype allows on demand video and audio conferencing calls.
  • Skype allow screen sharing for presentations.
  • Sky allows filesharing for collaboration.
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed.
June 24, 2021

Skype is great!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We primarily use Skype to communicate with clients usually located outside the country via chat video or call. This helps cut the costs of international calls and streamlines client communication.
  • Seamless chat similar to Slack in that way makes it really easy to communicate quickly with clients
  • Great video call software that makes screen share easy and effective. Really helpful when going over in-depth issues with clients.
  • Calls international are great and save us paying unnecessary fees.
  • I wish it was easier to share your profile with a QR code.
  • Would be a cool feature to have Skype synch with your google or Microsoft calendar.
  • Honestly works great, not a lot to complain about!
Really well suited for when you need to make international calls, or chat with someone quickly. Less suited for situations with large team meetings where there are multiple users on at one time. Skype does not work the best for multiple user video conferences, at least in my experience with the program.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Skype across our U.S. offices to send messages to colleagues in real-time when it is more effective to chat than to send emails back and forth. We have also used it in the past to set up video calls, although since Zoom and Microsoft Teams emerged as top solutions during the pandemic, we have mostly relied on those platforms since they are also used frequently by our clients and business partners.
  • Seamless chat functions.
  • Group chat features.
  • Consistent quality - we run into issues from time to time when using this platform.
  • Sometimes colleagues don't receive notifications about new messages.
Skype is great for chatting with colleagues, which comes in handy while we are all working remotely. We use it for one-on-one chats and we also create groups with numerous colleagues included to discuss projects, share links to server documents and online links. We only use it internally though as it seems that most of our clients are accustomed to using Zoom and Microsoft Teams for video calls.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used across the entire organization of about 800 full-time employees plus many more contractors, interns, consultants, etc. Some departments use the tool and all of its function more than any others, but the whole organization uses it for video calls, voice calls, and instant chat. It solves most problems for remote collaboration and connection since we have many remote employees and the change in location status due to the pandemic situation.
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
  • The overall functionality and robustness could use new features and updates. For example, breakout rooms, screen sharing, recording the calls, etc.
  • If there are issues with connections or technical issues, there aren't many resources or links to help out or self troubleshoot. No technical support chat available either.
  • Overall, [an] increase of functionality and customization is what is needed the most. Still a stable product.
Skype is appropriate for smaller to medium-sized organizations. I'm not sure of the price of the tool or the subscription, but it strikes me as a tool that is on the cheaper end of the range versus Adobe Connect, Zoom, RingCentral, Microsoft Teams, etc. It does what you need it to do and nothing more, so there aren't a lot of frills or bells and whistles that you get with it. You get basically, what you need out of it. Larger organizations that require customizations or integrations, this tool probably wouldn't be the best fit for it.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Skype both for internal communication between employees and for communication with our clients. Currently, Skype works perfectly on any devices such as PC, tablets and smartphones. We sell a wide range of electronic components, and if a customer asks for support, it is sometimes difficult to describe a problem with a device or even the device itself in words. Therefore, in our case, when communicating with clients, the ability to transmit multimedia information in real time is very important. In addition to the fact that there are video calls in Skype, it is possible to transfer large files through its chat, even a few Gb in size.
  • Good quality video stream for video calls
  • Ability to transfer "massive" files via chat
  • Skype works even with very slow internet speeds
  • If there are a large number of participants in a conversation, there may be problems with the audio volume of individual participants.
  • In the latest updates, a pop-up window during a conversation is more disturbing than helping.
Skype is a good solution to replace regular telephony, especially if the participants in the call are located in different countries. Skype is an old and very famous service that has received international recognition. If we want to provide technical support for clients, then we need VoIP service. Probably, the fact that you need to use something well-known and popular, so that the client does not have to suffer with the search and installation of the appropriate application, sounds quite reasonable. Therefore, we can say that in these cases, Skype is the ideal solution.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used as a communication tool within our company as a means to connect us via departments and organizations as a whole. it helps us keep in contact with one another faster than traditional emails and even phone calls. due to the pandemic, we needed to communicate and share our work across great distances and Skype helped us solve this problem.
  • Good call quality
  • Easy connectivity
  • Many functions
  • More friendly communications like gifs
  • Better imaging on video calls
  • Better multiple chats saved conversations
I would recommend Skype to many companies who are of a smaller size as I believe their platform with benefit more from Skpye than some of the other tools as Skype is generally or in my belief a better use for smaller firms who have a limited number of employees and should mainly be used in a local setting rather than international.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype is used within the company to facilitate communication and interaction between employees and between employees and customers. The program allows quick communication between users in an intuitive way adding several functionalities to your system. Video calling, chat and sending files are the features we use most within our company.
  • Video call
  • Chat
  • Sending files
  • Find other users
  • Number of active users in Brazil
Skype is very suitable for use in video calls. We rarely have any kind of problem when using Skype to make video calls or chats. The messages arrive quickly and we are very effective in communicating when using the program. We always recommend using it to facilitate the internal communication of the company and also between the company and the customer.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is being used as a communication system for instant messaging and for conducting calls and meetings across the entire organization globally. It is used for sending heavy files quickly across to other users, to chat with one or multiple colleagues at the same time, to conduct audio or video calls, and screen sharing with others.
  • Instant messaging/chatting is excellent. You can have multiple windows open at the same time.
  • Can set notifications when the user's status changes e.g. is online.
  • Allows to conduct video calls with multiple people.
  • Excellent and modern user interface.
  • Works well with iOS.
  • Excellent integration with MS Outlook.
  • High bandwidth is needed for video calls /screen sharing which at time leads to lag.
  • Takes more time to start up when we restart the system.
  • Limited features like breakout room, voting options are not available.
Skype is best suited for chatting with colleagues as the user interface is quite easy and simple to use. Also, suitable for audio/video calls or screen sharing, however, it is best suited when the call is conducted within the same geography e.g. same country, as else has observed a lot of lag between the systems.
May 19, 2021

Excellent Product

Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it for coaching and for my clients to learn content online. I am the sole owner of the business, I have no employees, I am the sole user, and I utilize it to contact clients via messaging and video calling and conduct group coaching on there as well. It helps solve geographical limitations with clients around the USA and the global marketplace. It is an excellent alternative to other platforms out there, as it is free and you just need a WiFi connection. I have found a lot of people like the Skype platform because it’s so simple and easy to use. It’s come a long way since it began and they keep adding more and more features that are helping me gain traction and gain new business. It’s a great tool to stay connected with people and my clients.
  • Chat feature
  • Call feature
  • Free or very little cost
  • Easy to use
  • Convenient
  • Overcomes geographical limitations
  • Poor reception
  • Delayed video sometimes
  • Easy to pick up back ground noise
  • No translate feature
I think Skype is best for very basic things that it does well like the chat feature and basic calling. It's good for what I do, which is one-on-one or small groups for coaching. I’ve used it a lot over the years and have seen a lot of improvements to the platform that have made this technology very easy and very accessible for anyone to use at any time. Because it’s so simple, there is nothing that leaves major bottlenecks in the process or stops you from using it. I’ve used it with my coaching clients, my family, and friends all over the world with very few complaints. It’s not great for people who are not good at the computer or have low skills using technology, so probably not great for children either.
Char Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Skype for online tertiary tutoring is a boon! Straightforward to use, easy to organize contacts, save conversations and shared files, and sharing the screen plus record is wonderful. Highly recommended also for clients in the same city as you~ sometimes life is such a juggle, for the client also, and the ease and convenience of using their phone or computer...dynamite.
  • Privacy of communication and file transfers
  • Sharing the screen and recording
  • Organizing contacts so that Favorites/Most common can be sorted from the rest
  • Deleting contacts no longer wanted on a list
  • More emoticon options
  • A white board would be helpful
[Skype is] most suited for face-face communication that can't be had in person, great for teaching I have found and or meetings. Not so useful with those who are computer illiterate or have low internet skills, and groups of children
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We are a small business with a global reach, and as such we need the ability to reach people around the world--colleagues, business partners, and customers. Skype is a tool outside of email, for more personal connection and conversation. Less formal than a Zoom or email, Skype definitely feels like a conversation rather than a meeting.
  • Chat/messaging feature is great. It's a replacement for texting.
  • Audio quality of calls is good.
  • Contact list is useful and you'll know if someone is online or not.
  • This is really small, but I'd love to see the emoticons updated to emojis.
  • Make calling free like some other communications app providers.
  • Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
I use Skype for business contacts--typically with folks I don't have an established relationship with. It's less invasive to send some Skype messages than to text, you know? Navigating contacts is really easy on the desktop app, and calling Skype to Skype is pretty easy. I do find with calling via Skype, it's more formal than a phone call in that most people don't pick up a Skype call out of the blue--you arrange it beforehand.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Skype is an essential tool that we use when having board meetings with our small non-profit organization. It is [an] application that almost everyone has used or currently uses elsewhere and provides a cross-platform reliable way to get all of our people together to have [an] important discussion.
  • Cross-platform support is excellent. Everyone has their personal preference on ways to join meetings whether it be iPhone, Android, Windows, Mac, etc. it always just works.
  • Highly reliable and [of] good quality. I have very rarely had any issues with poor video quality or disconnects and suspect the times I have were issues with personal internet rather than Skype servers.
  • Other platforms create an all-inclusive solution for meeting organization and communication. So depending on the complexity of your needs looking to products such as Teams or Slack might be of interest.
Depending on the complexity of your use case Skype could be a great solution. Small teams with only a video conferencing/messaging need would be greatly served by Skype. However, there are more robust applications out there that address a lot of complex problems. The bigger your organization the more I think Teams or Slack become more beneficial.
April 09, 2021

Skype - End of an Era

Score 3 out of 10
Vetted Review
Verified User
Incentivized
We were using Skype as one of our quick messaging tool for in-house use. The other tool that was used for instant messaging at the time was Slack.
Skype was in use for the whole organization - meaning that across all the subsidiary nations and the group employees were reachable there.
It was connected to our work e-mails so very easy to reach the person you wanted.

We discontinued using Skype in favour of Slack
  • Quick message colleagues
  • Quite easy to set up videomeetings
  • Kind of difficult to manage if you have had many conversations
  • The UI feels dated and unimaginative
  • Some filetypes are struggle to upload in chats
  • Struggles with audio and video meetings
In 2021 I would not recommend Skype over other quick messaging tools to [anybody].
Yes it was one of the founders of this type of communication but there are many alternatives on the market that offer more intuitive or more functional messaging solutions.

There is trouble with quality and reliability of the video and audio features and it just feels old & not cool
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